Archive for July, 2008

The Companies We Do Business With.

Friday, July 25th, 2008

On the Air Icon

This past Wednesday I mentioned on the air that my iPhone was on the blink, giving me an error message “No SIM Card Installed”. Mikey D, my PC partner in crime was quick to razz me on the fact that my Apple branded product had broken… But don’t all machines break at one point or another? It’s not so much that they break as it is what happens once they do…

So on Thursday I dropped by the Apple Store in Deer Park with my broken iPhone in hand. Within about 10 minutes I was speaking with Becca, an Apple-certified repair person. As the iPhone comes with a full 1-year warranty and the product hasn’t yet been out for a year… no questions were asked, she promptly replaced my iPhone with a refurb, transferred my phone number over and activated it. I was in and out of the store in a half hour. When I got home I simply needed to dock my phone to my computer, which restored it to the exact place it was before I started.

If you ask me, this is the only measure of a company that matters, because all gadgets and machines will break from time to time… but what kind of service are you going to get when they do? As much of my business is done using my phone, could I have afforded to be without it for any significant length of time? Apple seemed to understand that… my problem was quickly resolved in any event…

“We evangelize that which serves us with grace and style.” Sorry to those made weary by my cultish devotion. To be truthful, in my 20 years of using Macintoshes, I have had slightly more painful interactions with Apple… but at the end of the day, they come through 9 out of 10 times… and for my money… I can live with that.


Testing the Waters at the New Apple App Store.

Wednesday, July 23rd, 2008

Links to Info Icon

So not quite two weeks after Apple launched its new App Store, I finally found some time this week to kick the tires on it a bit… and now find myself stoked as to the possibilities.

For those unfamiliar with the App Store, it was launched as a marketplace for applications that run on iPhone and iPod Touch. Access to the App Store comes with the latest version of both iTunes (7.7) and the iPhone software (2.0)… and although there is definitely still ghosts in the machine (i.e. Apps that don’t work as described… I also had a couple crash my phone), they’re definitely worth the annoyance for the exponential increase to functionality the App Store brings to both the original iPhones (with updated software) as well as the new iPhone 3G.

Not having a whole lot of time to write currently… here’s just a couple of the highlights I’ve found so far… And remember, these will only work for you if you’ve updated either your original or 3G iPhone to version 2.0 of the software, and you’re running the latest version 7.7 of iTunes…

WordPress App

On July 22 Apple approved and released the WordPress application into the App Store. The WordPress app allows blog publishers to update their site(s) through a native iPhone application.

Although I wasn’t ambitious enough to write this particular post on my iPhone, I’ve tested it on a couple smaller posts to another site I’m involved with and so far so good… it’s actually an incredibly handy tool if you need to post from the road…

The initial version of this app supports the following;

  • Support for blogs as well as self-installed WordPress blogs (version 2.5.1 and higher)
  • Full support for tags and categories
  • Photo support for both camera pics and library photos
  • Support for multiple blogs
  • Auto-recovery feature recovers posts interrupted by phone calls

WordPress is a free download from the iTunes App Store… click here if you have iTunes 7.7 installed.

Remote App

If you’re using an iPhone/iPod Touch and you also use iTunes on your home computer as a jukebox, then Remote is a free iPhone app that you absolutely have to check out… I’ve tested it and it works perfectly…

From anywhere in your home over your wireless network, you can use the iPhone or iPod Touch as a remote control for the iTunes software running on your desktop computer. Play, pause, skip, shuffle. See your songs, playlists and album art as if you were right in front of the computer.

You’ll need to download the app, then with your phone selected in iTunes go to the “Application” tab and sync the app to your iPhone or iPod Touch. After that the iPhone/Touch will display a 4-digit code that you need to enter into the fields provided in iTunes to sync the devices… and BAM… it works… the process took me about 4 minutes.


And a Quick Unrelated Link of Interest

For those of you that have already seen the Dark Knight once or preferably multiple times… this pretty cool article on the gadgetry from the movie ran in Wired (online) the other day. Don’t miss the image of the Dodge concept vehicle that the Bat cycle was based on… how cool was that?

And then in Alt Text, Lore Sjoberg adds a little more on the topic of grading Batman’s gear.